Refund policy
We want you to feel confident in your purchase, and if you’re not fully satisfied, you may return your order under the following conditions. Returns must be initiated within 30 days of receiving your order, and any complimentary gifts included with your purchase must also be returned. All products must be sent back in their original packaging and in usable condition. Only lightly used items are eligible for return; empty, nearly empty, or heavily used products cannot be refunded.
Return shipping costs are the responsibility of the customer, and a return processing fee—covering shipping, handling, and inspection—will be deducted from your refund. Refunds are issued to the original payment method used at checkout. Once your return is received and approved, please allow up to 10 business days for the refund to appear.
Gift cards, promotional items, and any products purchased through third-party retailers are not eligible for return or refund. We do not offer exchanges or store credit; refunds are the only resolution available for eligible returns.
If an order is refused at delivery and returned to us, the original shipping cost and the return processing fee will be deducted from your refund.
Return shipping costs are the responsibility of the customer, and a return processing fee—covering shipping, handling, and inspection—will be deducted from your refund. Refunds are issued to the original payment method used at checkout. Once your return is received and approved, please allow up to 10 business days for the refund to appear.
Gift cards, promotional items, and any products purchased through third-party retailers are not eligible for return or refund. We do not offer exchanges or store credit; refunds are the only resolution available for eligible returns.
If an order is refused at delivery and returned to us, the original shipping cost and the return processing fee will be deducted from your refund.